zitben77 Terms and Conditions

1. General Provisions and Acceptance

Welcome to the zitben77 platform. These Terms and Conditions ("Terms") form a legally binding agreement between zitben77 and users of its services. By accessing or using our website https://zitben77.lat, you are considered to have read, understood and agreed to these Terms in full.

These Terms apply to users residing in Bangladesh. zitben77 reserves the right to change, amend or update these Terms at any time. Continued use of the platform after updated Terms are published means you have accepted the new Terms.

1.1 Definition of Services

"Services" refers to all online betting, casino games, slots, cricket betting, bingo, Teen Patti and other gaming facilities provided through the zitben77 platform. This also includes account management, financial transactions, customer support and promotional activities.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use the services on zitben77, you must be 21 years of age or older. This platform is strictly prohibited for minors. A national identity card or other government-issued document may be requested at any time as proof of age.

2.2 Registration Terms

You must provide accurate and complete information when registering an account. The following conditions must be met:

• Each person may open only one account — opening multiple accounts is strictly prohibited.
• The name, phone number and payment method details provided at registration must all belong to the same person.
• It is your responsibility to keep your contact information up to date at all times.
• Opening or managing an account on behalf of another person is not permitted.
• Registration is not allowed from regions where online gaming is legally prohibited.

2.3 Identity Verification (KYC)

zitben77 reserves the right to verify your identity at any time. A copy of your national identity card, passport or driving licence may be requested if the deposit or withdrawal amount exceeds a specified limit or for security reasons. Withdrawals may be held until verification is complete.

3. Account Security and Privacy

It is your sole responsibility to keep your account login details (username and password) completely confidential. You are responsible for all activity that occurs on your account — whether authorised or unauthorised.

• Do not share your login details with anyone.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Use a strong password and change it regularly.
• Always log out after using a public or shared device.

4. Financial Transactions: Deposits and Withdrawals

4.1 Deposits

The following methods are accepted for depositing funds at zitben77: bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳500.

Deposited funds must not come from third-party sources — only payment methods registered in the account holder's own name may be used.

4.2 Withdrawals

The minimum withdrawal amount for all methods is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. In special circumstances (where verification is required) it may take longer.

• The withdrawal method must match the deposit method.
• Withdrawals may be held if identity verification has not been completed.
• If suspicious activity is detected, withdrawals will remain on hold until the investigation is concluded.
• Bonus funds require the specified wagering conditions to be met before withdrawal.

4.3 Anti-Fraud and Anti-Money Laundering Policy

zitben77 is committed to preventing money laundering. We monitor suspicious transactions and reserve the right to report to the relevant authorities where applicable. Only funds from legitimate sources may be deposited.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. The following conditions apply to claim this bonus:

• A 20x (twenty times) wagering requirement applies to the bonus.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Each eligible account will receive the welcome bonus only once.
• Attempting to use the bonus through multiple accounts will result in both accounts being closed.

5.2 Ongoing Promotions

Regular promotional offers, cashback and special event bonuses have their own terms and conditions. Read each promotion individually and make sure you meet the conditions. zitben77 reserves the right to cancel or change any promotion.

5.3 VIP Program

The zitben77 VIP program has three levels:

• Bronze: Weekly cashback benefit, up to 0.3%.
• Silver: Higher cashback benefit, up to 0.5%.
• Gold: Premium cashback with the highest benefits, up to 0.8%.

You can move up to a higher level by playing regularly. Specific conditions also apply for using VIP benefits.

6. Gaming Rules

All games available on zitben77 are operated fairly and transparently. We work with world-class game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Microgaming, NetEnt and Ezugi.

6.1 Finality of Results

The result of a completed game is final. If a round remains incomplete or is interrupted due to a technical error, zitben77 will review the system logs and make the correct decision.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which will be visible when the game loads. zitben77 reserves the right to set or change gaming limits.

6.3 Cricket and Sports Betting

Additional rules apply to cricket betting (including BPL, IPL and T20 World Cup) and other sports betting, which can be found in the relevant section. Betting using match-fixing or insider information is strictly prohibited.

7. Prohibited Activities

The following activities are strictly prohibited on the zitben77 platform:

• Creating multiple accounts or managing another person's account.
• Using bots, automated software, hacking tools or any technical method to gain an unfair advantage.
• Activities intended to abuse bonuses or circumvent bonus conditions.
• Concealing identity by providing false information.
• Using the platform for money laundering or illegal transactions.
• Attempting to gain unauthorised access to the platform's systems, servers or network.
• Collusion or match-play agreements with other users.
• Hateful, obscene or harassing messages or behaviour.

8. Account Closure and Suspension

8.1 Closure by the User

You may close your account at any time through our support team. Please request withdrawal of any remaining balance before closing your account. Any bonus with an incomplete wagering requirement will be cancelled when the account is closed.

8.2 Closure or Suspension by zitben77

zitben77 reserves the right to close or temporarily suspend an account for the following reasons:

• Breach of the Terms.
• Providing false information or failure to complete identity verification.
• Suspicious transactions or fraudulent activity.
• To comply with applicable laws and regulations.
• Due to security or technical issues.

If the account is closed for a valid reason, any remaining legitimate balance will be returned. If the account is closed due to a breach of the Terms, the balance may be forfeited.

9. Responsible Gaming

zitben77 firmly believes in responsible gaming. Gaming is a form of entertainment — it should not be considered a source of income.

9.1 Voluntary Limits

You can set deposit limits, betting limits or a temporary break (self-exclusion) for yourself with the help of our support team. Visit our Responsible Gaming page to learn more about responsible gaming.

9.2 Problem Gaming

If you feel that gaming is having a negative impact on your personal or financial life, please contact the support team promptly. We are always ready to help you.

10. Dispute Resolution

If you have a dispute or complaint, please contact our customer service team first. We provide support 24/7 in Bengali via live chat and by email at [email protected].

10.1 Complaint Process

• First submit your complaint with full details via live chat or email.
• Our team will review your complaint as quickly as possible.
• For complex matters, further information or evidence may be requested.
• A decision will be communicated and corrective action will be taken where applicable.

10.2 Technical Errors

If abnormal winnings or transactions occur due to a technical error, zitben77 reserves the right to correct them. The system log will be considered the final evidence in such cases.

11. Limitation of Liability

zitben77 will not be liable for the following:

• Any loss caused by disruption to your internet connection.
• Delays caused by service disruptions from third-party payment providers.
• Force majeure situations (natural disasters, war, epidemics, etc.).
• Any issue caused by a technical error on the part of the game provider.
• Any loss resulting from user negligence or failure to comply with the terms and conditions.

In any circumstance, our liability will be limited to the actual balance available in your account.

12. Changes to Terms and Conditions

zitben77 reserves the right to update these rules and terms and conditions at any time. You will be notified of changes in the following ways:

• Updated terms and conditions along with the date of update will be published on the website.
• For significant changes, you may be notified by email.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

Therefore, it is advised to review this page regularly. If you have any questions or concerns, please contact us before the changes take effect.